The woman in India described the incident in great detail on social media, including the TaxiForSure driver’s rash driving and generally vulgar behavior, TIME reports.
According to her Facebook post, she had to request him multiple times to reduce the volume of the music he was playing, and said he “got impatient and started driving brashly.”
The passenger was about to make a phone call when she noticed he barely had his hands on the wheel as he was m@sturbating. “He had a smile on his face that will haunt me for nights to come,” the post continues.
The woman reportedly called Ola Cabs, the Bangalore-based taxi aggregator that bought TaxiForSure earlier this year, and was redirected to the latter’s customer service line where she was told that action against the driver would be taken within 24 hours.
TaxiForSure has since fired the driver.
The company said in a statement:
“We regret the experience the passenger had, and we condemn the driver’s actions. The driver in question has been blacklisted by us and his services have been terminated from the platform. We will continue to work closely with the passenger and will support her and the authorities in every possible manner, as and when required.”
